Privacy Policy
RK Food Machinery is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name, email address, phone number, and mailing address when you contact us, create an account, or make a purchase.
1.2 Payment Information:
- Payment details for order processing (securely handled through third-party payment processors).
1.3 Usage Data:
- Information about how you use our website, including IP address, browser type, device information, and pages visited, to improve user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 To process and fulfill your orders.
2.2 To communicate with you about your orders, inquiries, or promotional offers (with your consent).
2.3 To improve our website, services, and customer experience.
2.4 To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except as necessary for the following:
3.1 Service Providers: To process payments, deliver products, or manage website operations.
3.2 Legal Compliance: To comply with legal obligations or protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand website usage and improve functionality.
4.1 You can manage your cookie preferences through your browser settings.
4.2 Disabling cookies may affect the functionality of the website.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
6.1 Access, correct, or delete your personal information.
6.2 Opt out of marketing communications at any time.
6.3 Contact us with concerns about data handling or request clarification on this policy.
7. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.
